This notice explains how Furry Oasis handles personal data when you use our website or contact us about pet grooming services. It applies to inquiries, booking-related communication, and basic website operation.
When you contact Furry Oasis, we may process your name, email address, phone number if you choose to provide it, your inquiry message, the grooming service you request, and pet details you include with the inquiry. We may also process limited technical data such as server request metadata and browser or device information needed to keep the website working and secure.
We receive personal data when you submit a contact form, send an email, call us, or share details during a booking inquiry. Technical data is generated automatically when you visit the site, including information needed for delivery, security, and basic operation.
The website uses essential cookies to support core operation and cookies that store privacy preferences. We do not confirm analytics or advertising cookies as active on this site.
We use essential cookies for site operation and cookies that remember privacy preferences. If your browser allows it, you can control or delete cookies through your settings. Limiting cookies may affect some site functions, but the website should remain usable for basic browsing.
Data processing overview
This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.
We process personal data to respond to inquiries, arrange appointments, manage contact form submissions, provide technical delivery of the website, and maintain security. In a grooming context, we may also use the information you provide to understand the requested service and any pet details relevant to the inquiry.
We may share limited data with providers that help us operate the website, deliver technical services, or manage contact form responses. These parties are expected to use the data only for the services they provide to us and to keep it protected.
We may share personal data with authorities or other parties if required by law, court order, or a valid legal process. We may also disclose information where needed to protect our rights, users, or the security of the website.
You may ask us to access, correct, or delete personal data we hold about you, or to object to certain uses where the law allows. If a request cannot be fully granted, we will explain the reason in practical terms.
To make a privacy request, use the contact details in this notice and describe what you want us to review. We will assess the request, respond within a reasonable time, and let you know if any legal or recordkeeping limits apply.
Inquiry records, booking details, and related communication are kept for the period needed to manage the request, maintain business records, and meet legal or operational needs. When data is no longer needed, we delete it or de-identify it where practical.
If we make material changes, we will update this page and may use reasonable means to draw attention to the update. The version in effect is the one posted on the website at the time you use it.
